Missing Click Events in UA data

Incident Report for Coveo Cloud

Resolved

If you see an unexplained drop in Click events in your UA data between the 1st and 14th of February 2018, we are aware of the issue and are currently recovering the data. All Click data is expected to be recovered.

We estimate that the data will be repaired before the end of the week of February 19th, meaning an ETA of February 23rd at the latest.

We apologize for any inconvenience.

Please refer to this KB Article. If you need further assistance, get in touch with our Support team through our Help Portal.

Posted Feb 15, 2018 - 13:54 EST