Coveo Cloud V2
All Systems Operational

About This Site

This status page provides availability information for Coveo Cloud services.

The Coveo Cloud infrastructure is hosted on Amazon Web Services which has its own status page (see Service Health Dashboard).

If you need help, consult the Coveo product documentation (see Coveo Cloud V2 for administrator, or contact Coveo Support.

Search Operational
90 days ago
100.0 % uptime
Today
Search Service ? Operational
90 days ago
100.0 % uptime
Today
Hosted Search Pages ? Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Administration Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline Operational
90 days ago
100.0 % uptime
Today
Sources Service ? Operational
90 days ago
100.0 % uptime
Today
Push API ? Operational
90 days ago
100.0 % uptime
Today
Document Processing ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Analytics Write API ? Operational
90 days ago
100.0 % uptime
Today
Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML Operational
90 days ago
100.0 % uptime
Today
Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Search Response Time
Fetching
Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Resolved - All sources have caught up and the service is fully operational.

Please report any issues through our Help Portal.
Nov 8, 19:33 EST
Monitoring - The sources and fields updates errors have been fixed.

Most affected sources have caught up, and we are still monitoring the remaining ones.

We will keep this incident opened for some time to be extra cautious and monitor the service over a longer period than usual.

You can reach our support team through our Help Portal.

Thank you,
Nov 8, 16:18 EST
Update - Thanks for your patience. Our teams are still working on this incident.
Nov 8, 11:48 EST
Identified - We've identified an issue with our Sources service for a subset of customers.

You may receive sporadic INTERNAL_SERVER_ERROR errors when updating sources or fields and indexing of new items may be delayed.

Our team is investigating.

If you need help or to get in touch with us, please visit our Help Portal
Nov 8, 08:24 EST
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.