Coveo Cloud V2
All Systems Operational

About This Site

This status page provides availability information for Coveo Cloud services.

The Coveo Cloud infrastructure is hosted on Amazon Web Services which has its own status page (see Service Health Dashboard).

If you need help, consult the Coveo product documentation (see Coveo Documentation, or contact Coveo Support).

US East Operational
90 days ago
99.98 % uptime
Today
Search - Search Service ? Operational
90 days ago
100.0 % uptime
Today
Search - Hosted Search Pages ? Operational
90 days ago
100.0 % uptime
Today
Platform - Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Administration Console ? Operational
90 days ago
99.99 % uptime
Today
Indexing Pipeline - Sources Service ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Push API ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Document Processing ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Crawling Module ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Write API ? Operational
90 days ago
99.87 % uptime
Today
Analytics - Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Ireland Operational
90 days ago
99.99 % uptime
Today
Search - Search Service ? Operational
90 days ago
99.99 % uptime
Today
Search - Hosted Search Pages ? Operational
90 days ago
100.0 % uptime
Today
Platform - Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Administration Console ? Operational
90 days ago
99.99 % uptime
Today
Indexing Pipeline - Sources Service ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Push API ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Document Processing ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Crawling Module ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Write API ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
99.99 % uptime
Today
Search - Search Service ? Operational
90 days ago
100.0 % uptime
Today
Search - Hosted Search Pages ? Operational
90 days ago
100.0 % uptime
Today
Platform - Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Administration Console ? Operational
90 days ago
99.99 % uptime
Today
Indexing Pipeline - Sources Service ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Push API ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Document Processing ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Crawling Module ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Write API ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
US East - Search Response Time
Fetching
Ireland - Search Response Time
Fetching
Australia - Search Response Time
Fetching
Past Incidents
Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021
Resolved - The backlog has been processed and content is now up to date for all customers. Thank you for your patience.
Jan 4, 14:22 EST
Update - The service has been operating normally and content updates are being processed as expected since the last update. However, some content pushed to a subset of organizations between 20:15 PM (EST) on January 3rd and 12:25 AM (EST) on January 4th remains delayed. Our team is working on getting this backlog processed.
Jan 4, 13:20 EST
Monitoring - A fix has been implemented and we are monitoring the results. Some organizations may still be affected by refresh delays.
Jan 4, 01:05 EST
Identified - We've identified an issue causing refreshes delays for a subset of customers. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal
Jan 3, 22:22 EST
Jan 3, 2021
Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.