Monitoring - A Salesforce service outage impacted authentication token refresh operations, causing intermittent connectivity and authentication errors for some Salesforce sources.
While Salesforce has restored service, affected sources may require reauthorization to fully restore connectivity.
For questions or assistance, please contact Support or your Coveo representative.
Sep 16, 2026 - 15:45 EDT
While Salesforce has restored service, affected sources may require reauthorization to fully restore connectivity.
For questions or assistance, please contact Support or your Coveo representative.
Sep 16, 2026 - 15:45 EDT
Identified - We are observing intermittent issue affecting update operations of Salesforce sources in all regions.
Their team is actively working to restore service; you can follow updates on their status page .
If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
Sep 16, 2026 - 09:04 EDT
Their team is actively working to restore service; you can follow updates on their status page .
If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
Sep 16, 2026 - 09:04 EDT
About This Site
This status page provides availability information for Coveo Cloud services.
The Coveo Cloud infrastructure is hosted on Amazon Web Services which has its own status page (see Service Health Dashboard).
If you need help, consult the Coveo product documentation (see Coveo Documentation, or contact Coveo Support).
US
Operational
Search - Search Service
Operational
Search - Hosted Search Pages
Operational
Search - Administration Console
Operational
Search - Search Interface Service
Operational
Search - Search Consumption Metrics
Operational
Search - Passage Retrieval API
Operational
Platform - Platform Service
Operational
Platform - Authentication Service
Operational
Platform - Administration Console
Operational
Platform - Customer Service API
Operational
Platform - Migration Service
Operational
Indexing Pipeline - Sources Service
Operational
Indexing Pipeline - Push API
Operational
Indexing Pipeline - Document Processing
Operational
Indexing Pipeline - Crawling Module
Operational
Indexing Pipeline - Catalog sources
Operational
Indexing Pipeline - Crawling
Operational
Analytics - Analytics Write API
Operational
Analytics - Analytics Read API
Operational
Coveo ML
Operational
Coveo ML - Query Suggest Service
Operational
Coveo ML - Models Generator
Operational
Coveo ML - Generative Answering
Operational
Commerce
Operational
Commerce - Merchandising Hub
Operational
Europe
Operational
Search - Search Service
Operational
Search - Hosted Search Pages
Operational
Search - Administration Console
Operational
Search - Search Interface Service
Operational
Search - Search Consumption Metrics
Operational
Search - Passage Retrieval API
Operational
Platform - Platform Service
Operational
Platform - Authentication Service
Operational
Platform - Administration Console
Operational
Platform - Customer Service API
Operational
Platform - Migration Service
Operational
Indexing Pipeline - Sources Service
Operational
Indexing Pipeline - Push API
Operational
Indexing Pipeline - Document Processing
Operational
Indexing Pipeline - Crawling Module
Operational
Indexing Pipeline - Catalog sources
Operational
Indexing Pipeline - Crawling
Operational
Analytics - Analytics Write API
Operational
Analytics - Analytics Read API
Operational
Coveo ML
Operational
Coveo ML - Query Suggest Service
Operational
Coveo ML - Models Generator
Operational
Coveo ML - Generative Answering
Operational
Commerce
Operational
Commerce - Merchandising Hub
Operational
Commerce - Coveo Experimentation Hub
Operational
Commerce - Coveo Experience Hub
Operational
Commerce - Data Platform
Operational
Commerce - Script Generation
Operational
Australia
Operational
Search - Search Service
Operational
Search - Hosted Search Pages
Operational
Search - Administration Console
Operational
Search - Search Interface Service
Operational
Search - Search Consumption Metrics
Operational
Search - Passage Retrieval API
Operational
Platform - Platform Service
Operational
Platform - Authentication Service
Operational
Platform - Administration Console
Operational
Platform - Customer Service API
Operational
Platform - Migration Service
Operational
Indexing Pipeline - Sources Service
Operational
Indexing Pipeline - Push API
Operational
Indexing Pipeline - Document Processing
Operational
Indexing Pipeline - Crawling Module
Operational
Indexing Pipeline - Catalog sources
Operational
Indexing Pipeline - Crawling
Operational
Analytics - Analytics Write API
Operational
Analytics - Analytics Read API
Operational
Coveo ML
Operational
Coveo ML - Query Suggest Service
Operational
Coveo ML - Models Generator
Operational
Coveo ML - Generative Answering
Operational
Commerce
Operational
Commerce - Merchandising Hub
Operational
Canada
Operational
Search - Search Service
Operational
Search - Hosted Search Pages
Operational
Search - Administration Console
Operational
Search - Search Interface Service
Operational
Search - Search Consumption Metrics
Operational
Search - Passage Retrieval API
Operational
Platform - Platform Service
Operational
Platform - Authentication Service
Operational
Platform - Administration Console
Operational
Platform - Customer Service API
Operational
Platform - Migration Service
Operational
Indexing Pipeline - Sources Service
Operational
Indexing Pipeline - Push API
Operational
Indexing Pipeline - Document Processing
Operational
Indexing Pipeline - Crawling Module
Operational
Indexing Pipeline - Catalog sources
Operational
Indexing Pipeline - Crawling
Operational
Analytics - Analytics Write API
Operational
Analytics - Analytics Read API
Operational
Coveo ML
Operational
Coveo ML - Query Suggest Service
Operational
Coveo ML - Models Generator
Operational
Coveo ML - Generative Answering
Operational
Commerce
Operational
Commerce - Merchandising Hub
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.