[Europe and Australia] Elevated Search API error rates

Incident Report for Coveo Cloud

Resolved

The services are still fully operational since the last update.

Please report any issues through our Help Portal.

Posted Nov 02, 2022 - 18:42 EDT

Monitoring

The issue has been mitigated, and we're monitoring the services.

Posted Nov 02, 2022 - 18:16 EDT

Investigating

We've identified an issue causing elevated error rates on the Search Service in the Europe and Australia regions. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Posted Nov 02, 2022 - 17:46 EDT

This incident affected: Europe (Search - Search Service) and Australia (Search - Search Service).