A Salesforce service outage impacted authentication token refresh operations, causing intermittent connectivity and authentication errors for some Salesforce sources.
While Salesforce has restored service, affected sources may require reauthorization to fully restore connectivity.
For questions or assistance, please contact Support or your Coveo representative.
Posted Sep 16, 2026 - 15:45 EDT
Identified
We are observing intermittent issue affecting update operations of Salesforce sources in all regions.
Their team is actively working to restore service; you can follow updates on their status page .
If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
Posted Sep 16, 2026 - 09:04 EDT
This incident affects: US (Indexing Pipeline - Crawling), Europe (Indexing Pipeline - Crawling), Australia (Indexing Pipeline - Crawling), and Canada (Indexing Pipeline - Crawling).