[All Regions] Delayed source refresh, rescan and rebuild on new operations

Incident Report for Coveo Cloud

Resolved

The database upgrade is complete and source operations have resumed normally.

Posted Aug 27, 2024 - 15:18 EDT

Identified

Due to an ongoing database upgrade, source refresh, rescan and rebuild operations are temporarily disabled. Your existing content and ongoing operations are not affected, but new ones will be queued for processing. We expect these operations to be paused for approximately 30 minutes.

If you need help or to get in touch with us, please visit our Help Portal

Posted Aug 27, 2024 - 15:01 EDT

This incident affected: US (Indexing Pipeline - Crawling), Europe (Indexing Pipeline - Crawling), Australia (Indexing Pipeline - Crawling), and Canada (Indexing Pipeline - Crawling).