[Australia] Crawling delays

Incident Report for Coveo Cloud

Resolved

The service is still fully operational since the last update.

Please report any issues through our Help Portal.

Posted Nov 03, 2021 - 14:58 EDT

Monitoring

Thanks for your continued patience. The issue has been fixed and we are actively monitoring this service.

Posted Nov 03, 2021 - 13:23 EDT

Identified

We've identified an issue causing refreshes delays and preventing new crawling job from starting in a timely manner. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Posted Nov 03, 2021 - 13:02 EDT

This incident affected: Australia (Indexing Pipeline - Document Processing).