[US] Short Search Service performance degradation

Incident Report for Coveo Cloud

Resolved

The service is still fully operational since the last update.

Please report any issues through our Help Portal.

Posted Nov 10, 2021 - 14:47 EST

Monitoring

We've identified and fixed an issue affecting our Search service leading to higher than usual error rates when performing queries. It was a short lived issue from 2:00 PM to 2:04 PM EST, affecting a subset of queries.

We are actively monitoring this service.

If you need help or to get in touch with us, please visit our Help Portal

Posted Nov 10, 2021 - 14:08 EST

This incident affected: US East (Search - Search Service).