[US] Catalog Source indexing delays

Incident Report for Coveo Cloud

Resolved

The backlog has been processed and content is now up-to-date for all customers. Thank you for your patience.

Please report any issues through our Help Portal.

Posted May 19, 2022 - 15:16 EDT

Monitoring

A fix has been deployed, and we are actively monitoring the service.

Affected sources are gradually catching up.

Posted May 19, 2022 - 10:34 EDT

Identified

We've identified an issue causing refresh delays on Catalog sources in the US region. Your content might not be up-to-date.

Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Posted May 19, 2022 - 08:10 EDT

This incident affected: US (Indexing Pipeline - Catalog sources).