Degraded ML model performance at query time
Incident Report for Coveo Cloud V2
All models are back to their expected performance.

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Posted Jul 24, 2020 - 16:07 EDT
Query time is back to normal for models with meaningful traffic while others are gradually catching up.
Posted Jul 24, 2020 - 10:11 EDT
Models are gradually getting back to normal.
Posted Jul 24, 2020 - 07:22 EDT
The issue has been identified and a fix is being implemented.
Posted Jul 24, 2020 - 05:10 EDT
We are currently investigating this issue.
Posted Jul 24, 2020 - 04:41 EDT
This incident affected: US East (Search - Search Service, Coveo ML - Query Suggest Service).