[US] Content Refresh delays

Incident Report for Coveo Cloud

Resolved

This incident has been resolved. The service has remained fully operational since the last update.

Posted Aug 30, 2022 - 15:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Content updates have been resumed.

Posted Aug 30, 2022 - 14:38 EDT

Investigating

We've identified an issue causing refresh delays in our US Region for a subset of customers. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Posted Aug 30, 2022 - 14:17 EDT

This incident affected: US (Indexing Pipeline - Document Processing).