[US] Authentication Issues

Incident Report for Coveo Cloud

Resolved

This incident has been resolved.

Posted May 24, 2022 - 09:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 24, 2022 - 07:42 EDT

Investigating

We've identified an issue causing elevated error rates in the US region. Users may not be able to log in and some search queries may be affected. Our team is investigating and will post regular updates until solved.

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Posted May 24, 2022 - 07:18 EDT

This incident affected: US (Search - Search Service, Platform - Authentication Service).