[All Regions] Service Provider (SP) initiated SSO issue

Incident Report for Coveo Cloud

Resolved

We've identified and fixed an issue preventing a subset of customers from logging in to the Coveo Cloud through Service Provider (SP) initiated SSO between 16:40 and 21:00 (EST).

Posted Apr 11, 2023 - 21:02 EDT

This incident affected: US (Platform - Authentication Service), Europe (Platform - Authentication Service), and Australia (Platform - Authentication Service).