[US] Source services issue

Incident Report for Coveo Cloud V2

Resolved

This incident has been resolved.

Posted Sep 14, 2021 - 16:30 EDT

Monitoring

The service has resumed normal operation but increased error rates were observed between 15:40 and 15:55 (Eastern). We are monitoring the situation.

Posted Sep 14, 2021 - 16:00 EDT

Investigating

We've identified an issue affecting the Source Service in the US region. Customers may experience elevated error rates on source refresh operations.

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Posted Sep 14, 2021 - 15:57 EDT

This incident affected: US East (Indexing Pipeline - Sources Service).

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