Usage Analytics event ingestion issues

Incident Report for Coveo Cloud

Resolved

This incident has been resolved.

Posted Jun 26, 2024 - 09:06 EDT

Monitoring

The issue has been resolved by our infrastructure provider. We will continue to monitor the situation to ensure everything is working as intended.

Posted Jun 25, 2024 - 23:50 EDT

Identified

We are following the issue closely with our infrastructure provider.

Posted Jun 25, 2024 - 23:03 EDT

Investigating

We've identified a latency issue affecting Usage Analytics event ingestion due to an issue with our infrastructure provider. Our team is investigating and will post regular updates until solved.

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Posted Jun 25, 2024 - 22:54 EDT

This incident affected: US (Analytics - Analytics Write API).