[US] Catalog Source Refresh Delays

Incident Report for Coveo Cloud

Resolved

This incident has been resolved. The service has remained fully operational since the last update.

Posted Mar 13, 2024 - 12:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Content updates for Catalog Sources in the US region are now back to near real-time.

Posted Mar 13, 2024 - 09:14 EDT

Identified

We've identified an issue causing refesh delays for Catalog Sources in the US region. Your content for this type of source might not be up to date. Our team is working on it and will post updates until solved.

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Posted Mar 13, 2024 - 07:58 EDT

This incident affected: US (Indexing Pipeline - Catalog sources).