The backlog has been processed and content is now up to date for all customers. Thank you for your patience.

The service has been operating normally and content updates are being processed as expected since the last update. However, some content pushed to a subset of organizations between 20:15 PM (EST) on January 3rd and 12:25 AM (EST) on January 4th remains delayed. Our team is working on getting this backlog processed.

A fix has been implemented and we are monitoring the results. Some organizations may still be affected by refresh delays.

We've identified an issue causing refreshes delays for a subset of customers. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal